FAQ

Simply add a refill pod to a bottle, add 16 oz of warm water, shake and clean.

Our refills should only take 1-2 minutes to dissolve in warm water which is much faster than tablets.

Yes! Our ingredients have been selected to minimize risk to the environment, occur naturally or are derived from natural sources. As such, you can find our ingredients on the Environmental protection Agencies’ Safer Choice list (https://www.epa.gov/saferchoice/safer-ingredients#scil), and you will not find them on either the EWG Unacceptable List or the Prop 65 Banned Ingredients List.

Our pods are made from PVA, a water soluble, biodegradable material.

To be a little more scientific and for anyone interested, PVA is broken down by a number of biological organisms including certain gram-negative and gram-positive bacteria as well as the penicillium genus of fungi (that's the same group that produces the antibiotic, penicillin, which is way cool BTW). The latter fungi is globally widespread. You can read about some of this in the following article by Kawei et al., 2009 (https://link.springer.com/article/10.1007%2Fs00253-009-2113-6). 

Yes! We do not test on animals, especially not on green llamas.

No, these cleaners are made for removing grease, grime and dirt in general (and they do a great job).

That being said, keep your eyes pealed for our upcoming product launches. We may have something up our sleeves :-)

Under cold conditions (much lower than room temperature), some of the cleaning ingredients can fall out of solution (precipitate). You can solve this by warming the cleaner back up.

Well, hopefully you don't have Covid! But seriously, we use essential oils for our fragrances and these can degrade over time by oxidation. Don't worry, the cleaners will still work great!

Our bottles are 16oz glass screen printed with eco-friendly ink. The trigger spray is 100% recyclable plastic, and the bottom sleeves are silicone.

Yes, we recomend rinsing the bottles well between each use.

We will give a full refund or exchange unused items returned within 30 days. Green Llama will not cover the cost of shipping for returns or exchanges. If your product is damaged, we will give a full refund or replacement.

We ship anywhere in the USA.

We use industry models to determine the amount of CO2 that is released into the atmosphere for each shipment, and then we give the amount of money needed to offset those emissions. These carbon credits are purchased through Pachama to support their conservation, reforestation and regrowth projects. While we know carbon neutral shipping is not the perfect solution to climate change, it is a necessary tool.

1. Click on the green "refer a friend" bubble in the bottom left corner of the home page.

2. Insert your email address

3. Check you email and click on the link

4. On the Green Llama homepage, click on the "refer a friend" bubble when signed in to get your unique and sharable link.

5. Send this link to your friends and, upon use, you both receive a $5 discount on your next purchase